Policies

Milliona Store Policies

💎 Shipping Policy

All Milliona orders are lovingly packed and shipped from our Sydney base or our international warehouse in China, depending on stock availability and destination.
We always choose the fastest and most reliable route to ensure your treasures arrive safely and on time.

We currently ship to:
🇦🇺 Australia, 🇳🇿 New Zealand, 🇺🇸 United States, 🇨🇦 Canada, 🇬🇧 United Kingdom, and 🌍 selected European countries.

Estimated Delivery Time

-Australia: 3 – 15 business days (from Sydney)

-New Zealand: 7 – 18 business days

-United States & Canada: 6 – 27 business days

-United Kingdom & Europe: 6 – 27 business days

You’ll receive a tracking link once your order has been dispatched.
International deliveries may experience slight delays due to customs clearance or local courier schedules.

 

Shipping Rates

-Australia: AUD $12 (Sydney metro) / AUD $15 (nationwide)

-New Zealand: NZD $18

-USA, Canada: USD $25-28 

-UK: GBP £12-15 

-Europe: EURO €15-18

-Free Shipping: Orders over A$150 (Australia) or A$200 (International)

 

Packaging
Every Milliona order is beautifully wrapped in our ocean-inspired signature packaging — a blend of coastal elegance and dreamy detail.
Each parcel feels like a little gift from the sea — perfect for treating yourself or surprising someone special.
Our packaging is designed not only to protect your jewelry, but to make unboxing a joyful experience — shimmering with sunlight, sea breeze, and the magic of discovery. 🌞🌊

 

Notes

-Orders may be fulfilled from Sydney or our international warehouse depending on stock availability.

-Import duties or customs taxes (if applicable) are the responsibility of the customer.

-Milliona is not liable for postal delays, customs issues, or incorrect shipping information.



🌸 Returns & Exchanges

We want you to love your Milliona jewelry as much as we loved creating it.
If your item arrives damaged or defective, please contact us within 7 days of receiving it at millionaaccessories@gmail.com with your order number and clear photos.

Eligibility for Returns or Exchanges

-Items must be unused, unworn, and in their original packaging.

-The request must be made within 14 days of receiving your order.

 

Non-returnable Items
For hygiene reasons, earrings, sale items, and custom-made pieces cannot be returned or exchanged.

Once your return is received and inspected, we’ll process your refund (excluding shipping costs) or issue store credit.


🌙 Refund Policy

Approved refunds will be credited back to your original payment method.
Please allow 3–7 business days for the amount to appear in your account.
If you haven’t received your refund after 10 business days, please contact your bank first, then reach out to us at millionaaccessories@gmail.com.


🌞 Order Cancellations

Orders can only be cancelled before they have been shipped.
Once your parcel is dispatched, we’re unable to modify or cancel your order.


🪸 Care Instructions

All Milliona jewelry is waterproof, tarnish-free, and made for everyday adventures — from beach days to moonlit parties.
To keep your pieces glowing even longer:

-Avoid strong chemicals, perfumes, or lotions directly on jewelry.

-Gently clean with a soft cloth after wear.

-Store in a dry place or jewelry pouch when not in use.


🐚 Privacy Policy

Your privacy is important to us.
We collect only the information necessary to process your order and provide the best possible shopping experience.
Your personal data will never be sold or shared with third parties.


💌 Contact Us

For shipping, returns, or general inquiries, please email us at:
📩 millionaaccessories@gmail.com
We’ll get back to you within 1–2 business days.

Thank you for supporting Milliona, a small ocean-inspired brand built for dreamers and free souls.
Every order helps our dream shimmer a little brighter. 🌊💖

Million Stars in Every Piece

Made for dreamers, designed by ocean souls.

About Milliona

Who Are We

Milliona was founded by two girls from Gen Z

One a Fashion Fairy with an eye for aesthetics. She is a creative force from the fashion world, known for her impeccable taste and visionary style. The other a true mermaid. She is a a certified mermaid coach who lives and breathes the ocean.

Together,they fused their love for the sea and their pursuit of freedom into something tangible: jewelry that tells a story

About Milliona

Our Design & Quality

Milliona creates ocean-inspired treasures that shimmer like sunlight dancing on the sea — designed to move with you, from swim to sunset.

Each piece captures the glow of coastal light and the calm rhythm of golden tides, blending the soul of the ocean with the confidence of modern femininity.

Every piece is crafted with intention and care — waterproof, high-quality, and tarnish-free, made to glow through salty swims, sunlit days, and moonlit nights.

About Milliona

Our Vision

Milliona is more than jewelry —

It’s about empowering every girl to feel like she carries a million stars within her.

It’s about chasing dreams, embracing freedom, and living a life that sparkles —

It's made for those who chase dreams and embrace life with open hearts and salty hair

About Milliona

Created by Fashion Insiders

Rooted in the fashion world and creative industry, Milliona carries an aesthetic shaped by years of visual storytelling, styling, and design expertise.

Each collection reflects a sense of refined taste and effortless style, proving that everyday jewelry can feel as poetic and timeless as the tides themselves.